As Detroit’s three casinos prepare to open to the public this week, guests will see numerous changes when they walk through the doors.
Among those changes in the age of COVID-19 at MGM Grand Detroit, MotorCity Casino Hotel and Greektown Casino-Hotel are temperature checks, fewer guests on the casino floor and sanitation stations.
“Together with the other two Detroit casinos we felt like we wanted to take a conservative approach in terms of the protocol that we’re agreeing to,” said David Tsai, president and COO of MGM Grand Detroit. “We want the opportunity to demonstrate that you can open a business and do it safely. We will be enforcing these protocols and enforcing compliance.”
“I think that one of the things that’s interesting is with casinos, we are in a position to probably enforce a lot of these regulations more than other industries because we are a highly-regulated business,” Tsai continued. “We’re used to enforcing strict rules.”
Casino officials said they have been preparing for weeks to reopen following Gov. Gretchen Whitmer's order in March that casinos close to flatten the infection curve of coronavirus by limiting person-to-person contact.
“We have invested considerable time and effort to prepare MotorCity Casino Hotel for an opening with our highest priority being the health and safety of our employees and guests,” said Bruce Dall, president of MotorCity Casino Hotel.
One of the most noticeable changes will be a limit to 15% occupancy at each of the casinos. It’s a figure that casino executives proposed to the state as part of the reopening strategy, said John Drake, Greektown Casino-Hotel vice president and general manager.
“It’s certainly something that we’re comfortable with from an opening standpoint and certainly demonstrating that we know we have great protocols hopefully we can move beyond that in the not too distance future,” he said.
Here’s are some of the changes at each of the casinos: